Got a question about your account, deposits, withdrawals, games, or the p999 app? You'll find a straight answer here. Browse by category or search for exactly what you need.
Six things that make p999 the go-to platform for online gaming in Bangladesh.
Top up your p999 balance in seconds using bKash, Nagad, or Rocket. No bank transfers, no waiting — your money is ready to play the moment the transaction confirms on your phone.
Every page on p999 is protected by SSL encryption. Your account details, transaction history, and personal information are kept private and secure at all times.
The p999 support team is available around the clock. Whether you have a question about a deposit, a game result, or your account, help is always just a message away.
p999 is built for smartphone users. The app loads fast on 3G and 4G, touch controls are responsive, and every game works perfectly on any screen size — no desktop required.
From welcome bonuses to daily cashback, p999 rewards players at every level. Promotions cover all game types — live casino, poker, sports, and Bingo — so there's always something to claim.
Your p999 balance works across every game on the platform. Switch between EVO Live, Texas Hold'em, Table Tennis, and Bingo without moving funds between separate wallets or accounts.
p999 is one of Bangladesh's most active online gaming platforms, offering live casino, poker, sports betting, Bingo, and more — all accessible from a single account via bKash, Nagad, or Rocket. This FAQ page covers the questions that come up most often from p999 players, from first-time registration to High Roller cashback rates.
If you're new to p999, the most common starting point is the registration process. Getting started is straightforward — visit the register page, enter your mobile number, set a password, and your account is ready. There's no lengthy form to fill out and no waiting period before you can deposit and play. p999 is designed to get you from sign-up to your first game as quickly as possible.
The most frequently asked p999 questions are about money — specifically how to get it in and out of the platform. Deposits via bKash, Nagad, and Rocket are instant. You send the amount from your mobile banking app to the p999 payment number, enter the transaction ID in your p999 account, and the balance updates within seconds. There's no manual review step for standard deposits.
Withdrawals follow a similar process in reverse. You request a withdrawal inside your p999 account, specify the amount and your mobile banking number, and the funds are sent back to your bKash, Nagad, or Rocket wallet. Processing times are typically within a few hours. The most common reason for a delayed withdrawal is an active bonus with wagering requirements that haven't been completed yet — always check your bonus status before requesting a withdrawal if you've claimed a promotion recently.
Tip: Always use the same mobile number for deposits and withdrawals. p999 requires that the number on your withdrawal request matches the number registered to your account — this is a security measure to protect your funds.
p999 covers a wide range of game types, which means there's something for every kind of player. If you enjoy the atmosphere of a real casino, the EVO Live section gives you professional dealers, real cards, and real roulette wheels streamed in HD — available 24 hours a day. If you prefer strategy-based play, the Texas Hold'em poker room has cash games and tournaments running continuously.
For sports fans, the Table Tennis section offers live in-play betting on matches happening around the clock. Table tennis is one of the most active betting markets in Asia precisely because matches run so frequently — there's almost always something to bet on regardless of the time of day. The Bingo section is a good option if you want something social and low-pressure, with rooms opening every few minutes and a chat feature that lets you interact with other players during the draw.
The High Roller section is worth knowing about even if you don't plan to use it immediately. It's not an exclusive club — any registered p999 player can access it. The difference is higher betting limits and better cashback rates. If you find yourself playing at higher stakes regularly, the High Roller section will give you better value than the standard tables.
The p999 app is the recommended way to play on a smartphone. It loads faster than a mobile browser, supports biometric login (fingerprint or face ID depending on your device), and sends push notifications when new bonuses are available. The app is not on the Google Play Store or Apple App Store — instead, Android users download the APK directly from the App page, and iOS users add p999 to their home screen via Safari.
The installation process for Android takes about a minute. You'll need to allow your phone to install apps from sources other than the Play Store — this is a standard setting found in your phone's security or privacy menu. Once installed, the p999 app works like any other app on your device and updates automatically when new versions are released.
p999 runs promotions across all game categories, which means you don't have to play a specific game to benefit from bonuses. Welcome bonuses are available on your first deposit, and ongoing promotions include daily cashback, reload bonuses, and tournament prize pools. Cashback is particularly popular with regular players because it gives you a percentage of your net losses back — reducing the overall cost of playing over time.
When claiming any bonus, always read the terms attached to it. Wagering requirements, eligible games, and expiry dates vary between promotions. A bonus with a low wagering requirement and a short expiry is often more valuable than a larger bonus with strict conditions — it's worth taking a moment to compare before claiming.
Responsible gaming: p999 encourages all players to set personal limits and play within their means. If you ever feel your gaming is becoming a problem, visit the Responsible Gaming page for tools and guidance.
Keeping your p999 account secure is straightforward. Use a strong, unique password that you don't use on other platforms. Never share your login details with anyone — p999 support will never ask for your password. If you're playing on a shared device, always log out after your session. Enable biometric login on the p999 app if your device supports it — it's faster and more secure than typing a password each time.
If you ever notice activity on your account that you didn't authorise, change your password immediately and contact support. p999 can freeze your account temporarily while the situation is investigated, which prevents any further unauthorised transactions.
For more information about how p999 handles your data, read the Privacy Policy. For the full rules governing your account and use of the platform, see the Terms and Conditions.
Our support team is online 24/7 and ready to help with anything not covered here.
Register & Ask Us